As conversational AI evolves, real-time voice interactions are becoming essential in domains like customer support, healthcare, and virtual assistance. AG2 expands its capabilities by introducing RealtimeAgent, a powerful agent which enables seamless real-time communication through multiple adapters.

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How RealtimeAgent Works

RealtimeAgent acts as the central component for handling voice-based interactions. It integrates with various adapters, allowing developers to choose the best communication channel for their applications. The agent supports:
  • Real-Time Voice Interactions: Enables natural and immediate conversations with users.
  • Swarm Integration: Delegates complex tasks to AG2 Swarm teams during live interactions.
  • Developer-Friendly APIs: Provides straightforward integration for building real-time AI-driven experiences.

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Available Communication Methods for RealtimeAgent

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1. WebSocket Audio Adapter

For web-based applications, WebSocketAudioAdapter eliminates the need for external telephony services, offering:
  • Direct Browser Integration: Streams real-time audio via WebSockets.
  • Faster Setup: Avoids Twilio’s complex configuration and account verification.
  • Reduced Latency & Cost: Bypasses telephony platforms, minimizing dependency on external services.
🔗 Explore the Walk-through

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2. WebRTC Integration

For high-quality, peer-to-peer audio streaming, WebRTC integration provides:
  • Low-Latency Communication: Direct peer-to-peer audio streaming ensures real-time responsiveness.
  • Adaptive Audio Quality: Dynamically adjusts based on network conditions.
  • Secure & Widely Supported: Uses WebRTC encryption and works across all modern browsers.
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3. Twilio Audio Adapter

AG2’s TwilioAudioAdapter connects RealtimeAgent to Twilio’s telephony services, allowing seamless voice call handling with:
  • Telephony Support: Direct integration with phone networks via Twilio.
  • Scalability: Supports enterprise-level deployments for customer service applications.
  • Swarm Team Collaboration: Allows delegation of tasks to specialized AI agents during live calls.
🔗 Explore the Walk-through
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